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  #11 (permalink)  
Old 05-26-2008, 09:54 PM
James's Avatar
was off-his-tits on Espresso coffee.

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Can you PM me your order number and receipt and I'll look into it first thing tomorrow.
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  #12 (permalink)  
Old 05-26-2008, 11:42 PM
Bonny Wee Ink's Avatar
is gonna Shake The Shack!

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Thank you James! x
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  #13 (permalink)  
Old 05-27-2008, 12:20 PM
Miss Très Ooh La La's Avatar
is in need of some burlesque TLC

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This happened to me and I haven't moved...Sent a PM and one from the shop page but still haven't heard anything...
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  #14 (permalink)  
Old 05-27-2008, 12:26 PM
James's Avatar
was off-his-tits on Espresso coffee.

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Okay, we've just sent out a large batch of DVDs, so anybody that hasn't received theirs should hopefully do so in the next couple of days.

At this point, it's worth mentioning that the next version of MoB (to be launched sometime this week) will have a dedicated customer support ticket system which should ensure that this kind of thing doesn't happen again.
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  #15 (permalink)  
Old 05-27-2008, 12:28 PM
Jessica Malone's Avatar
is loving her new laptop! Woo for me!!

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Quote:
Originally Posted by James View Post
Okay, we've just sent out a large batch of DVDs, so anybody that hasn't received theirs should hopefully do so in the next couple of days.

At this point, it's worth mentioning that the next version of MoB (to be launched sometime this week) will have a dedicated customer support ticket system which should ensure that this kind of thing doesn't happen again.
Whats to new one about. Is it the same as the old one but revised or is it a whole new DVD? xx
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  #16 (permalink)  
Old 05-27-2008, 12:56 PM
James's Avatar
was off-his-tits on Espresso coffee.

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Quote:
Originally Posted by Jessica Malone View Post
Whats to new one about. Is it the same as the old one but revised or is it a whole new DVD? xx
I'm talking about the new version of the MoB website, not a new DVD (although... ... I've said too much!)
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  #17 (permalink)  
Old 05-27-2008, 01:27 PM
Jessica Malone's Avatar
is loving her new laptop! Woo for me!!

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AWW, I got all excited then. lol! xx
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  #18 (permalink)  
Old 05-27-2008, 05:46 PM
Ida D'Or's Avatar
trying to get relaxed...

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Post No problems getting my DVD...

Actually it was really quick, and it was sent to Canada... I've since shared my love for MOB with friends, and am planning an unofficial MOB/Burlesque cocktail party at which I will be showing bits of the DVD. I recommend it to everyone, beginner and otherwise!

Hearts, and no problems here!
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  #19 (permalink)  
Old 05-29-2008, 12:50 PM
Del Roba's Avatar
is mulling his or her status!

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I've had the same problem and I didn't move. James have you gotten my PM's?
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  #20 (permalink)  
Old 05-29-2008, 01:21 PM
James's Avatar
was off-his-tits on Espresso coffee.

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Hi Del,

The only PM I received from you was on 27th May. We put another DVD in the post to you yesterday so hopefully it should arrive in Canada in a few days.
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